نوع مقاله : مقاله پژوهشی
1 دانشجوی دکتری، گروه مدیریت دولتی، واحد قزوین، دانشگاه آزاد اسلامی، قزوین، ایران.
2 استاد، گروه مدیریت، واحد مشهد، دانشگاه آزاد اسلامی، مشهد، ایران (نویسنده مسئول)
3 استاد، گروه مدیریت دولتی، واحد قزوین، دانشگاه آزاد اسلامی، قزوین، ایران.
4 دانشیار، گروه مدیریت و اقتصاد، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران.
عنوان مقاله [English]
One of the important issues that organizations face is the issue of effective decision making in different stages of the organization''''''''''''''''''''''''''''''''s activities. It is the right or wrong decision that determines the survival or death of the organization and in today''''''''''''''''''''''''''''''''s world determines the fate of the organization. Because of the importance of decision making in organizations, the need for methods to evaluate the effectiveness of decisions in organizations increases. Therefore, in this research, a comprehensive model for measuring the effectiveness of decisions is presented through an extensive review of the subject literature using the theme analysis method. After identifying the indicators of effective decision, questionnaires were designed and distributed among a group of experts in the organization who were selected by purposeful judgment, and based on their opinions, the model for evaluating the effectiveness of decisions in three consecutive stages using the Delphi method. Fuzzy was finalized. The model has 1 dimension, 4 components and 24 indicators and can be used as a suitable framework for evaluating the effectiveness of decisions made in different organizations. Finally, in order to determine the appropriateness of the proposed model and its compliance with the needs and requirements of each organization, using the Mikhailov hierarchical analysis method, the coefficients of importance of each of the dimensions and indicators in the model in the Mashhad Social Security Organization And the results were reported.